How to reset TP-Link Kasa smart switch and plug? If the smart action has been working fine and suddenly stopped working, it is likely that the camera is remotely offline from cloud, for single kasa device you could factory reset and smart device and reinstall it.How to Adjust Time Setting in the Kasa APP If you use Auto off time or Schedule a Scene, confirm kasa device get correct time and adjust time settings for APP as below.If smart actions does not work properly, it's a great step to check if smart device is remotely online or is smart device is accessible in the APP when phone is on LTE mobile data or connect to non-local Wi-Fi network? If not, try to reboot smart device.I didn't realize these plugs didn't support both bands. When I tested this on my isolated network and at another location, it also had 5g radios enabled there, which would explain why it failed there pair. One I got them paired, I renabled 5g since now the device is married to the 2.4 spectrum. However, looks like through the pairing process, it doesn't. Part of the issue is that I broadcast 5g and 2.4 using the same SSID, which I prefer since my network is suppose to determine what the connecting device supports and add them to that band automatically. So, I turned off 5g on those two AP's (these were the closer ones to where I was setting the plug from) and they worked. The already working plugs were running communication through the AP's that only had the 2.4 radio enabled. When pairing my new plugs, they were all going through the AP that had the 5g radio enabled. I noticed that 2 out of 6 AP's had the 5g radio enabled. My WiFi supports both 2.4 and 5g connectivity. Why would unplugging the smart plug make it now unable to connect to the network that it was connected to just 2 minutes - disable 5g radio on your Wi-Fi router/AP during setup But ultimately, this plug had the same issue as the other 2 before it - it says unable to connect to WiFi network. It recognized that the plug had already been configured previously, and it recommended to reset the device, which I did. Then I worked through the setup in the app, and it remembered the existing WiFi network. Then I went back into the app and tried to Add New Device for this plug (since the original plug name was still grey and it said it was either off, which it wasn't, or not on the network). Then I plugged it back into the wall, and it had a blinking blue light for 30 seconds. After 10 seconds, the plug name went grey within the Kasa app, as expected. I think it has something to do with unplugging the plugs from the wall.įor the working HS103, I verified it was working by turning on/off via the app. I'm confused on why the remaining plug is working but the others aren't. The second HS103 is still working without issue.Ĭan someone please help? I'm not sure why these plugs all of a sudden won't connect to the another data point for you. The same process happens for only ONE of my HS103's, except the blinking lights are blue and orange, then just blue, and then back to blue and orange. It blinks this way for about a minute.Ĥ) Then, the green blinking light goes back to the orange and green blinking light while my app continues to try to connect.ĥ) Then my app says "Unable to Connect to Your Wi-Fi Network" and tells me to 1) check for typos and 2) visit the TP Link website for troubleshooting. I went through the following steps per the user guide:Ģ) Orange light becomes blinking orange and green light.ģ) In the app, I see "Connecting Smart Plug to Your Home Network" while the orange and green blinking light becomes just a green blinking light. I looked in the Kasa app, and it was grey. I reset it (by holding the reset button for 10 seconds), and then tried to reconnect using my Android. Today, my HS100 wouldn't respond via my Alexa. I've had 1 HS100 for a year and 2 HS103's (V2) for 3 months.
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